Ktm.ee responsible for processing personal data is Ekstreemmoto OÜ (registry code 10477849).
Address: Mõisavahe tee 3, Jälgimäe, Harjumaa, 76404 and email info@ktm.ee.
What personal data is processed?
- name, phone number, and email address;
- delivery address of the goods;
- bank account number;
- the cost of goods and services and payment-related data;
Purpose of processing personal data
Personal data is used for processing orders and delivering goods to the customer.
Purchase data (goods, quantity, purchase date, customer data) is used to compile an overview of purchased goods and services and to determine customer preferences.
The bank account number is used to refund payments to the customer.
Personal data such as the customer's name, email, phone number is processed to resolve inquiries related to the provision of goods and services.
The web store user's IP address or other network identifiers are processed for web usage statistics.
Who processes personal data
Customer support for managing purchases and purchase history and resolving customer issues.
Name, phone number, and email address are forwarded to the transport service provider chosen by the customer.
Personal data is used for accounting operations.
Personal data may be transferred to information technology service providers to ensure the functionality and data hosting of the web store.
Legal basis
The processing of personal data is carried out for the performance of a contract (Sales invoice) with the customer.
The processing of personal data is carried out for compliance with a legal obligation.
Data processing is done with the customer's consent for sending newsletters.
Security and access to data
Personal data is stored on Erply.ee and Zone.ee servers located in a European Union member state or a country that is part of the European Economic Area. Access to personal data is limited to ktm.ee employees who have access for resolving technical issues related to using the web store and providing customer support.
The web store implements appropriate technical security measures to protect personal data from accidental or unlawful destruction, loss, alteration, or unauthorized access and disclosure.
The processing of personal data is based on contracts concluded with the web store and authorized processors (e.g., transport service provider). Authorized processors are required to ensure adequate protection measures for the processing of personal data.
Accessing and correcting personal data
Personal data can be accessed and corrected through the web store's customer support.
Withdrawal of consent
If the processing of personal data is based on the customer's consent, the customer has the right to withdraw their consent by notifying customer support via email info@ktm.ee.
Retention of personal data
Personal data necessary for accounting purposes is retained for seven years.
Direct marketing communications
Email address and phone number are used for sending direct marketing communications if the customer has provided consent. If the customer does not wish to receive direct marketing communications, they must select the appropriate link in the email footer or contact customer support.
Dispute resolution
For resolving disputes related to the processing of personal data, please contact info@ktm.ee